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Contact Us

Get in touch via email, chat, or phone call five days a week. Our superb customer service is happy to help with any questions or concerns.

Contact FORM

Here to

Do you have a question or concern you'd like us to address? We're happy to help!

Here at Kratom Monkey we deliver the type of customer service we'd like to experience ourselves. Therefore, you can expect knowledgeable staff and speedy replies.

We take much pride in getting back to everyone within 24 hours. Please don't hesitate to reach out to us. It is our pleasure to serve you.

Our top

Your satisfaction is our top priority. We want you to feel like you had the best kratom shopping experience of your life.

Hence, we value all types of feedback, whether it's positive or negative, as it helps us improve our service and products.

If you'd like to share positive feedback with us, please feel free to leave a positive review on the product you purchased.

If you are experiencing an issue with shipping, a product, or service, please contact our customer support via any of the three forms of communication offered on this page, and we'll make sure to rectify the situation. We want you to have the best possible experience with us. We value all...

and use it to improve the products we offer and to build stronger relationships with our customers. If you would like to share a positive experience with us, please leave a review. If you’ve encountered a problem or you’re not satisfied with our service, please contact our customer support team using one of the contact methods listed above, and we'll get back to you within 24 hours.

We always do our very best to resolve the problem, and we offer a 45 day money back guarantee for those who prefer a refund. We look forward to hearing from you.

Customer Support

Monday-Friday: 10am-4pm – Mountain Time (MT)
Saturday: Closed
Sunday: Closed

Customer Support Hours

Phone: (720) 802-4599
Email Us:
Chat with Us: Chat located on bottom right hand corner of page.

US Office

Kratom Monkey 3540 State Hwy 52 Frederick, Colorado 80516

Need a Faster Response?

Visit our Frequently Asked Questions page — we've compiled a list of the most commonly asked questions, which you can find by clicking the link HERE.